Otherwise, if you only have an overseas bank account, you won't be able to use the BPAY View® service. You may care to check settlement documents or contact your solicitor to confirm the nature of the rate adjustment made upon settlement.Yes, if the rate notice relates to the property registered in your name and is your permanent place of residence and provided also that you are the holder of either a Queensland Pensioner Concession Card or a Veterans' Affairs Gold Card (for all conditions). Services Provided By City Of Gold Coast - Helensvale Customer Service Branch . If rates and other charges are not paid by the due date, the discount will be forfeited and the total rates will become overdue and subject to interest penalties.If you are unable to pay your rates in full and on time, please If you are unable to make a payment as arranged, please City of Gold Coast rates can be paid in advance at any time either by making regular payments or making a lump sum payment. Thanks for your patience and understanding during this time.Our web chat service, City Chat, is another way customers can find information online about our services. For more information, visit our To find out when your water meter is being read and when your next bill will be issued, visit City of Gold Coast gives notice of properties to be sold by public auction due to non-payment of rates and associated charges. Reference number: use the Notice Number. The rate notice amount is payable by the due date shown on the front of the rate notice. Other conditions apply.Alternatively, you can complete an application form at your nearest If you have recently moved to a new address within the City, you will also need to re-apply for pensioner rate concessions on your new property.The rate notice amount is payable by the due date shown on the front of the rate notice. January to June, and July to December, unless otherwise required).Rates are a contribution each ratepayer makes to the City of Gold Coast towards the cost of running the city and the provision of community facilities and services, including water and sewerage. The discount amount on your rate notice represents a 10 per cent discount on your Choose a way to pay your rates and water bills, including the online options above, on our If you have registered for My Account, you can view copies of your rates and water notices online.Use the button above to 'Sign in' to My Account. Thanks for your patience and understanding during this time.From 8am-5pm, Monday-Friday (excluding Gold Coast public holidays), we will have staff available to direct your call to the relevant area.At all other times, you will be given the option of pressing 'Please note that for calls of an emergency nature, you may also contact our After Hours Emergency Service any time on For a detailed list of phone numbers for specific branches, facilities and services, as well as location maps, visit our Note that while we respond to postal and email correspondence as quickly as we can, our self-service options are the fastest way to request a service or report a problem.At this time, our Bundall, Nerang, Southport, Helensvale and Palm Beach customer service centres remain open during standard business hours.
A Seniors Card does not qualify. Provided City of Gold Coast receives your payment on or before this date, discount will be allowed. If you haven't yet registered for an account, use the 'Register for My Account' button.If you don't have access to My Account, you can use the online form below to request a copy of your rates and water notices.Would you like your future notices delivered by email instead of post? For complex enquiries, customers will be guided to contact us through an alternative service channel.We're available to chat from 9am to 3pm, Monday to Friday (excluding Gold Coast public holidays).At all times, for urgent enquiries and emergencies please call us on 1300 GOLDCOAST (1300 465 326).City Chat is being offered to customers on a trial basis. Reference Number: use the Notice Number.

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Infringement notices Call City of Gold Coast on 1300 886 841 any time to pay with MasterCard or Visa. 117 Lindfield Road, Helensvale QLD 4212. Limits on the numbers of customers we can serve at any one time remain in place.For counter enquiries please see security first at the Waterside East reception desk. No, once you have registered to receive your rate notice or water bill via the City's emailing of notices service, or through BPAY View®, you will no longer receive the notices in the mail.No problem, you'll be able to view all the brochures and notices that normally come in the mail online by visiting our City emailing of notices service: You can use any available BPAY View® registered customers: As above. This site uses Javascript. Water and sewerage notices are issued quarterly.You have 30 days from the date of your notice to pay your water account or enter into a payment arrangement where you can pay by making regular instalments.The contact telephone number for water enquiries is Rates are a contribution each ratepayer makes to the City of Gold Coast towards the cost of running the city and the provision of community facilities and services, including water and sewerage. For urgent assistance, please contact us by phone on 1300 GOLDCOAST (1300 465 326) or 07 5582 8211.

Hearing loop technology. It was established in 1948, but has existed in its present form since 2008. It may not be available during advertised times or function as expected. The City of Gold Coast is the local government area spanning the Gold Coast, Queensland, Australia and surrounding areas.With a population of 606,774 it is the second most populous local government area in Australia (City of Brisbane being the largest). Each property is allocated a rating category according to land and property use, which is used as a basis for calculating the general rate charge.
Call City of Gold Coast on 1300 886 731 (from outside Australia call +61 7 5667 5995) any time to pay with MasterCard or Visa.


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